The reason why machine washable rugs are so popular is because of its promise that you can wash it using soap and water and even a washing machine. Given this premise, you were so enticed and you bought a lot of it for your home. However, the very first time you washed it, you were so disappointed since it was totally damaged. In fact, you could not anymore make use of it. For sure, this will cause panic in your end. If this incident happens, here are the best steps that you can take.
First of all, you have to check whether you have made use of your washing machine properly. Check whether you have done a lot of spinning which eventually destroyed your rugs. Try to check also the number of rugs you place in the washing machine every time. If it has been overloaded, maybe that is the reason why your area rugs were totally wrecked. If not, maybe it is because of some chemicals or bleach that you have added.
It is essential to know all these at first since if you find yourself not guilty in committing in any of these, you can always go back to the store where you bought these rugs and complain. If they gave you a warranty, for sure you will get an item replacement or refund. Yet, you have to prove that still. On the other hand, if there is no warranty, which is the case usually, you are left sorry. However, you can still do some remedies by talking to the manager or explaining to someone in authority what happened to the rugs. If you have bought straight from the manufacturers themselves; then your complaints might stand a chance to be heard.
To avoid all these, you really have to be certain of the store to which you buy your rugs or the product that you buy. Sometimes, with these small items, warranties are really not given. If problems take place, you are left with no other choice but to accept what had happened and buy replacements. Yet, if you have done the right thing the first time around and you were so wise in your purchase, more or less you will avoid all these things from happening. Again, when things are already at its worst, stay calm, go back to these steps and always remember that the diplomatic way of airing your grievances will be the best way to solve your problems.